One time I bought this coupon from Groupon for a hair treatment. I was pregnant then. It didn't say anywhere on there that pregnant ladies aren't allowed to go for this treatment so I bought it. On the day of my appointment, seeing my big tummy, the hair stylist said I couldn't do it as the fume from the treatment could be harmful for the baby. Good that they told me. So I went home. They told me that I could use the voucher again after I've given birth, but not if I'm breastfeeding and this voucher is valid for another year or so.
Since I was breastfeeding and I was planning to for more than a year, I wrote back to them explaining this and they refunded back my money in groupon credit. If I'm not mistaken, I could use it for pretty much anything. Services or products or whatever.
It is slightly different for living social. Recently I purchased a hair curler or something like that. I've been wanting it and when I saw it, I was really excited. It was going for RM155 or something like that. I paid for it and waited and waited and waited. It was supposed to arrive within a few days and it didn't. I forgot about it. I didn't follow up. Until I saw another post on it. I was like "didn't I buy this at some point?" And I checked my mail and I did. I emailed them. Their reply was along the lines.. Ops, the item is sold out so we couldn't deliver it anymore and here you go, store credit that you can use.
I thought ok fine. Store credit is better than nothing.
Then I found out that there's so many restrictions. Can't buy products, can only purchase services but not even all services. So it's like, the store credit can only be used for some items and after going through it, I didn't want anything! I'm stuck with store credit I can't even use!
What pissed me off even more was, the product I wanted, kept popping up again. Meaning, they're selling it again and again. Why can't they just give me what I want? I want to buy that damn hair curler again but what if I spend another RM150 and then it becomes sold out again? Then what? I get another RM150 store credit that I can't use???? Got me thinking if this is their tactic to sell some stuff that arent selling.
Put up some popular items for sale when it doesn't even exist or not available. Then people will buy it. Then they tell you it is not available. Then you are happy with store credit but then when you want to buy something or redeem the credits, you can only use it on items they've marked as items that aren't selling. So in the end, they still make a sale! Is this it?
I am so going to boycott this living social. I'm going to write them another email and if they still won't refund me back my cash, give me the item I want or let me use it on any other items I want on there or that's it.. Bye bye living social for me!
Pissed off and not happy! I want that hair curler!